Privacy, in plain English

Who we are. MyMonies Ltd, info@my-monies.com. We are the data controller for the MyMonies app and waiting list.

Waiting list

We keep your name, mobile number, postcode, language, whether you get UC, whether you have a smartphone, and any provider code. We text you a code to confirm your number.
We use this to tell you when the app is ready and to send a paper pack if you have no smartphone. If you gave a provider code and ticked the box, that provider can see your name and sign-up date, nothing else.
Reply STOP to any text, or email us, and we delete you from the list.

Your bank is connected through Moneyhub, an FCA-regulated open banking provider. We never see your bank login. Access is read-only by default and you re-confirm it every 90 days.
Money only ever moves between your own accounts, under a mandate you approve in your own banking app. MyMonies never holds your money.
We keep your plan, bills, letters, receipts and the actions you take in the app, for as long as you have an account and 30 days after.
We never sell data. We never share individual data with a council, landlord, DWP or anyone else. Trusted-person sharing happens only when you turn it on, and you can turn it off in one tap.
Delete everything: You → Protection → Delete everything. Bank access is revoked and your data is erased within 30 days.

If you add a bank statement, a letter or a photo, we store what is needed to show you the results. You can delete uploaded statements and vault items at any time, and everything is erased when you delete your account.
Photo reading, the letter explainer and the journal helper send that one document to our AI provider (Anthropic) to be read, and the answer comes straight back to you. It is not used to train AI models. These features are optional.
Wins you post in the feed show your first name only.

You can ask for a copy of everything we hold, correct it, or have it deleted. Email info@my-monies.com. You can complain to the ICO at ico.org.uk.

Last updated October 2026.